Status
Are we up?
Availability for every part of Stocked, with ninety days of history behind it. We post here first, before anywhere else.
1 service affected
Checked from four regions every 30 seconds · last update 8 Aug 2026
Web app
The dashboard, at app.stocked.com.
Point of sale
The till, plus the queue that syncs offline sales.
Public API
api.stocked.com and the webhook delivery pipeline.
Stock sync
Movements, transfers and storefront inventory sync.
Email & reports
Receipts, alerts and scheduled report delivery.
Sign-in
Authentication, sessions and password resets.
Incident history
Every incident that affected customers, including the ones nobody noticed.
Storefront stock sync running behind
Affected: Stock sync
Monitoring11:20 WAT
Throughput is back to normal and the backlog is clearing at roughly 4,000 updates a minute. We expect it fully drained within the hour and will keep watching until it is.
Identified10:05 WAT
A slow query on the connector's outbound queue was holding connections open. The query has been fixed and the queue is draining. Stock inside Stocked was always correct. Only the push out to connected storefronts was delayed.
Investigating09:32 WAT
We're seeing inventory updates to Shopify and WooCommerce landing several minutes late. Sales, purchasing and the till are unaffected.
Elevated API error rates
Affected: Public API, Stock sync
Resolved15:14 WAT
Error rates have been at baseline for 30 minutes. Around 0.4% of API requests returned a 503 during the window; all of them were safe to retry, and idempotent writes were not duplicated.
Identified14:33 WAT
A bad node in the API tier was accepting connections it couldn't serve. It has been drained and replaced.
Partial outage in the eu-west region
Affected: Web app, Point of sale, Public API, Stock sync
Resolved20:46 WAT
All services have been healthy for an hour. Tills stayed operational throughout on their offline queue, and every queued sale has since synced. A full write-up has gone to affected workspaces by email.
Monitoring20:02 WAT
Traffic has been failed over to a second region and the dashboard, till sync and API are responding normally. We're watching replication lag before calling it resolved.
Identified19:34 WAT
Our upstream provider is reporting a network fault affecting one availability zone. We're moving traffic out of it.
Scheduled database maintenance
Affected: Public API, Email & reports
Completed03:22 WAT
The upgrade finished ahead of the window. Scheduled reports queued during maintenance were sent on completion.
In progress03:00 WAT
Planned storage upgrade under way. Reads and writes continue; report delivery is paused for the duration.